Sales and Shipping Policy

Please read this Sales and Shipping Policy carefully before making a purchase from Isabelle McLeod Aesthetics. By placing an order, you agree to be bound by this policy. If you do not agree with any part of this policy, please do not proceed with your purchase.

1. All Sales Are Final:

   - All sales made through Isabelle McLeod Aesthetics are final. We do not accept returns or offer refunds for products or services, except in cases of damaged or defective items.

2. Shipping:

   - We currently offer shipping within the United States.

   - Shipping costs and delivery times may vary depending on the destination and the shipping method chosen at checkout.

   - We aim to process and ship orders promptly, but please note that delays may occur due to unforeseen circumstances or high order volumes.

3. Damaged or Defective Items:

   - If you receive a damaged or defective item, please contact us within 48 hours of receiving the order.

   - To facilitate the resolution process, please provide clear photos of the damaged or defective item, along with your order details.

   - We will assess the situation and, if deemed appropriate, offer a replacement or refund for the damaged or defective item.

4. Order Cancellations:

   - Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

5. Address Accuracy:

   - It is the customer's responsibility to provide accurate and complete shipping information.

   - We are not responsible for any delays, misdeliveries, or additional charges incurred due to incorrect or incomplete address details provided by the customer.

6. Customs and Duties:

   - International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

   - We are not responsible for any delays or additional charges resulting from customs clearance processes.

7. Product Information:

   - We strive to provide accurate and up-to-date product information on our website.

   - However, please note that product descriptions, ingredients, and other details may be subject to change without prior notice. It is the customer's responsibility to review the product information before making a purchase.

8. Governing Law:

   - This Sales and Shipping Policy shall be governed by and construed in accordance with the laws of San Francisco, without regard to its conflict of laws principles.

9. Changes to Sales and Shipping Policy:

   - Isabelle McLeod Aesthetics reserves the right to update or modify this Sales and Shipping Policy at any time without prior notice.

   - Any changes will be effective immediately upon posting the revised policy on our website.

If you have any questions or concerns about this Sales and Shipping Policy, please contact us at isabellemcleod@gmail.com. Thank you for choosing Isabelle McLeod Aesthetics.